Neccton
Mentor Live is Neccton's player-protection product within OpenBet. Its commercial package and delivery company vary by deployment.
Page updated
neccton GmbH, Austrian company FN 497507d, is active in Lienz and owned by OPENBET LTD through neccton Holding ONE GmbH. neccton Holding TWO GmbH merged into Holding ONE on May 13, 2026. Mentor Live is the current Neccton product. The customer counterparty, data roles, IP licensor, and delivery company vary by deployment; ownership above OpenBet Ltd is undisclosed.
Buyer decision brief
Use this summary to decide whether the offer belongs on your shortlist and which terms need a written answer.
Fit and use case
Current review scopeMentor Live is Neccton's player-protection product within OpenBet.
Primary offer: Mentor Live, Powered by Neccton
Primary offer delivery
Integration boundary: Mentor Live requires operator player and activity data, configured risk and communication rules, and a connection to the operator's review and reporting process.
Critical contract questions
Start with unresolved terms, negotiated terms, and dependencies that need a named owner.
Resolve before shortlist
No usable standard answer is available on the public terms.
- Data roles, security, and incidentsNot disclosed
- Mentor Live, Powered by Neccton · Operations and service
- Model and intervention validationNot disclosed
- Mentor Live, Powered by Neccton · Operations and service
- Module and player-volume pricingNot disclosed
- Mentor Live, Powered by Neccton · Commercial terms
- Profile, ticket, and communication handoverNot disclosed
- Mentor Live, Powered by Neccton · Exit and portability
Fix in the signed order
The answer changes by operator, market, package, or negotiated order.
4 of 5 shown- Market and regulator fitSet in contract
- Mentor Live, Powered by Neccton · Market and approvals
- Mentor Live module packageSet in contract
- Mentor Live, Powered by Neccton · Contract and supplier
- Mentor Live supplier and contractorSet in contract
- Mentor Live, Powered by Neccton · Contract and supplier
- Player data and communication integrationSet in contract
- Mentor Live, Powered by Neccton · Implementation
Next buyer step
Ask Neccton to resolve “Data roles, security, and incidents” and “Model and intervention validation” before moving Mentor Live, Powered by Neccton to a commercial shortlist. Then compare the answer with the complete product record below.
Confirm every selected term in the proposal and signed order. No price, market approval, availability, or contracting entity is implied unless it is stated above.
What this provider offers
1 offering- OfferingMentor Live, Powered by NecctonTypeResponsible Gambling · Multi ProductOwnership and packagingFirst Party · UnknownDeliverySee integration detailsCompare in
- iGaming Compliance Providers · Service Provider
- Responsible Gambling Software Providers · Service Provider
Mentor Live, Powered by Neccton
Multi ProductFirst PartyAvailability: UnknownMentor Live is Neccton's player-protection product within OpenBet. Its commercial package and delivery company vary by deployment.
The product covers several distinct workflow layers: automated player profiling for responsible-gambling and adjacent AML risk, personalized player messages or an optional widget, due-diligence and ticketing tools, player analysis, and regulatory reporting. These functions should not be collapsed into one generic risk score.
Mentor Live's harm-reduction impact is deployment-specific. Operators must validate thresholds, interventions, and outcomes in their own player population.
Products
Integration: Mentor Live requires operator player and activity data, configured risk and communication rules, and a connection to the operator's review and reporting process. Data transport, controller allocation, model-decision boundary, customer contract, supported jurisdictions, implementation time, and price remain deployment-specific.
Key facts
- Mentor Live is a modular player-protection product; standalone and bundled availability are contract-specific
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Known is usable now. Contract specific changes by order or market. Not disclosed has no usable standard term. Unknown remains unresolved. Outside provider scope is handled by the operator or another supplier.
Contract and supplier
- Mentor Live supplier and contractorContract specific
- neccton GmbH is the operating company within OpenBet. The customer contractor, delivery company, IP licensor, invoice entity, and data processor vary by deployment, so the proposal must name each company and liability boundary.
- Mentor Live module packageContract specific
- Player profiling, personalized messages or widget, due diligence and ticketing, analysis, and regulatory reporting are distinct layers. The order must identify every included function, channel, workflow, environment, and user role.
Implementation
- Player data and communication integrationContract specific
- Mentor Live requires player and activity data, configured risk and communication rules, and links to review and reporting processes. The implementation must define fields, history, frequency, latency, channel delivery, failed events, and acceptance scenarios.
Operating responsibilities
- Profiling, AML, and fraud decision boundariesKnown
- Responsible-gambling profiles, adjacent AML signals, and fraud indicators support different decisions. The operator must assign separate review, escalation, customer-interaction, account-action, filing, and record duties for each purpose.
- Player messaging and final account actionKnown
- Mentor Live can supply personalized messages and a widget, but message delivery is distinct from the operator's final limits, suspension, closure, self-exclusion, referral, and other account decisions.
Operations and service
- Model and intervention validationNot disclosed
- A current model version, population, threshold, false-positive rate, false-negative rate, calibration, intervention-control design, causal harm outcome, drift limit, and independent validation report are not established.
- Ticket, report, and audit exportContract specific
- The order must define case fields, due-diligence records, ticket states, communications, regulatory reports, audit history, export formats, retention, model-change notice, and operator access after an incident.
- Data roles, security, and incidentsNot disclosed
- Controller and processor roles, subprocessors, hosting region, transfer routes, retention, model-training use, incident notice, recovery objectives, security evidence, and deletion commitments are not established.
Commercial terms
- Module and player-volume pricingNot disclosed
- Implementation, profiling, messaging, widget, due-diligence, ticketing, reporting, player-volume, user, environment, support, minimum, overage, and professional-service charges are not established.
Market and approval scope
- Market and regulator fitContract specific
- Supported jurisdictions, languages, profiling rules, message requirements, automated-decision limits, regulatory-report formats, and authority acceptance must be confirmed for each operator market.
Exit and portability
- Profile, ticket, and communication handoverNot disclosed
- Player profiles, score reasons, tickets, communications, reports, rule versions, and audit history lack an established complete export, including transition support, post-termination access, deletion timing, and deletion evidence.
Strengths
- + Behavioral profiling, player communication, due-diligence workflow, and regulatory reporting are separate product functions.
- + The product combines player-level analysis with operator workflow tools instead of returning only a risk score.
What to verify in procurement
- ! The proposal must name the supplier, contracting company, and exact Mentor Live package; group ownership does not determine those roles.
- ! Responsible-gambling profiling, AML signals, and fraud indicators are adjacent but not interchangeable compliance decisions.
- ! Causal impact must be measured in each operator population rather than assumed from prior deployments.
- ! Controller roles, model thresholds, human-review duties, jurisdiction fit, and commercial terms are contract-specific.
Reference documents6
Key public documents supporting the company identity, primary offer, delivery route, and highest-priority questions above.
- DocumentAustrian Federal Ministry of Justice EVI — evi.gv.at / f / 497507d
- DocumentAustrian Federal Ministry of Justice EVI — evi.gv.at / f / 600309h
- DocumentAustrian Federal Ministry of Justice EVI — evi.gv.at / f / 599960w
- DocumentOpenBet — marketing.openbet.com / hubfs / OB Sales Brochure V3
- DocumentOpenBet — elite.openbet.com / Speakers
- DocumentOpenBet — businesswire.com / en / OpenBet Announces Completion of Management Buyout from E…
