LexisNexis RiskNarrative
RiskNarrative is a current LexisNexis Risk Solutions product for configuring onboarding, lifecycle, fraud and financial-crime decisions across B2B and B2C journeys. Its no-code builder can combine rules, decision matrices, waterfall logic, persistent scores, referrals, information requests and cases behind one integration layer.
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RiskNarrative is an active LexisNexis Risk Solutions product and a registered trademark of LexisNexis Risk Solutions UK Limited. LexisNexis Risk Solutions UK Limited acquired TruNarrative in 2021; TRUNARRATIVE LTD was dissolved in 2024, but the RiskNarrative product remains active. The supplying LexisNexis Risk Solutions group entity is agreement-specific, and RELX (UK) Limited controls the UK trademark owner. RiskNarrative itself is not a customer counterparty.
Buyer decision brief
Use this summary to decide whether the offer belongs on your shortlist and which terms need a written answer.
Fit and use case
Editorial fitOperators that need one configurable decision and case layer across selected identity, screening, fraud, transaction-monitoring and lifecycle services and can contractually map every supplier, dataset, decision owner and market.
Primary offer: Risk Orchestration, Screening, and Transaction Monitoring · 1 additional offer below
Primary offer delivery
- API
Integration boundary: RiskNarrative combines a REST API with a configurable operator interface and preintegrated applications.
Critical contract questions
Start with unresolved terms, negotiated terms, and dependencies that need a named owner.
Resolve before shortlist
No usable standard answer is available on the public terms.
- Decision and alert-quality baselineNot disclosed
- Risk Orchestration, Screening, and Transaction Monitoring · Operations and service
- Score validation and error profileNot disclosed
- Responsible Gambling Monitoring and Affordability Orchestration · Operations and service
- Platform, application, and data pricingNot disclosed
- Risk Orchestration, Screening, and Transaction Monitoring · Commercial terms
- Score, case, and audit exportNot disclosed
- Responsible Gambling Monitoring and Affordability Orchestration · Operations and service
- Journey, rules, cases, and supplier data exportNot disclosed
- Risk Orchestration, Screening, and Transaction Monitoring · Exit and portability
- Platform, application, and data chargesNot disclosed
- Responsible Gambling Monitoring and Affordability Orchestration · Commercial terms
- Workflow and supplier-data exitNot disclosed
- Responsible Gambling Monitoring and Affordability Orchestration · Exit and portability
Fix in the signed order
The answer changes by operator, market, package, or negotiated order.
1 of 12 shown- Market and application acceptanceSet in contract
- Risk Orchestration, Screening, and Transaction Monitoring · Market and approvals
Next buyer step
Ask LexisNexis RiskNarrative to resolve “Decision and alert-quality baseline” and “Score validation and error profile” before moving Risk Orchestration, Screening, and Transaction Monitoring to a commercial shortlist. Then compare the answer with the complete product record below.
Confirm every selected term in the proposal and signed order. No price, market approval, availability, or contracting entity is implied unless it is stated above.
What this provider offers
2 offerings- TypeAML KYC · Multi ProductOwnership and packagingMixed · Standalone and BundledDeliveryAPICompare in
- iGaming Compliance Providers · Integrator
- iGaming AML and KYC Providers · Integrator
- iGaming KYC & Identity Verification Providers · Integrator
- iGaming AML Transaction Monitoring Software · Integrator
- TypeResponsible Gambling · Multi ProductOwnership and packagingMixed · Bundle OnlyDeliveryAPICompare in
- Responsible Gambling Software Providers · Integrator
Risk Orchestration, Screening, and Transaction Monitoring
Multi ProductMixedAvailability: Standalone and BundledRiskNarrative is a current LexisNexis Risk Solutions product for configuring onboarding, lifecycle, fraud and financial-crime decisions across B2B and B2C journeys. Its no-code builder can combine rules, decision matrices, waterfall logic, persistent scores, referrals, information requests and cases behind one integration layer.
The AML boundary includes Compliance Lens screening and configurable AML Transaction Monitoring. Screening and identity workflows must not be collapsed into one first-party dataset: RiskNarrative can orchestrate LexisNexis applications, affiliates and external providers, while the selected suppliers, data rights, direct-account requirements and territories depend on the order and configuration.
RiskNarrative remains an active product, while TRUNARRATIVE LTD is dissolved. The order and DPA determine the agreement-specific LexisNexis group counterparty. The asset-level acquisition price is undisclosed.
Products
Integration: RiskNarrative combines a REST API with a configurable operator interface and preintegrated applications. The order must identify the exact applications, supplier accounts, workflow, data fields, thresholds, cases, environments, hosting region, retention, support, service levels and final decision owner.
Key facts
- RiskNarrative is an active LexisNexis Risk Solutions product and registered trademark; it is not the former TRUNARRATIVE LTD legal entity
- LexisNexis Risk Solutions UK Limited acquired TruNarrative on August 25, 2021
- Asset-level consideration for the TruNarrative acquisition is undisclosed
- LexisNexis Risk Solutions UK Limited is active and controlled by RELX (UK) Limited
- RiskNarrative supports Gaming & Gambling and Responsible Gambling use cases
- RiskNarrative can orchestrate LexisNexis, affiliate and external applications; configured suppliers vary and some applications require a direct agreement
- Selectable RiskNarrative hosting regions are the United Kingdom with Ireland backup, Frankfurt with Paris backup, the United States, Singapore, and Australia; data remains in the selected region
- Crediva Ltd. is an FCA-authorized group company; that authorization does not extend to RiskNarrative or LexisNexis Risk Solutions UK Limited
- No named current gambling-operator deployment is available
Delivery options
API
Delivery modelContracted RiskNarrative orchestration and selected screening, identity, fraud or transaction-monitoring applications delivered through one integration layer and operator-configured journeys.
- Operator license
- Operator
- Merchant of record
- Unknown
- Player data controller
- Unknown
Included
- + RiskNarrative journey, decision, scoring, referral and case-management software included in the order
- + Selected LexisNexis, affiliate and third-party applications and data sources included in the order
- + Compliance Lens or AML Transaction Monitoring only where expressly contracted
- + REST API and configured operator workflows
- + The contracted primary and backup hosting region
Not included
- ! The operator's gambling license, AML program and final customer or transaction decision
- ! Automatic ownership by LexisNexis of every identity, biometric, bank, fraud or screening dataset
- ! Applications, territories, data rights or transaction-monitoring modules not included in the order
- ! Direct third-party supplier agreements where the selected application requires one
- ! A public fixed price, universal commercial model or standard implementation SLA
- ! Gambling-regulator approval, a gambling license, or a current named gambling deployment
- Commercial model
- RiskNarrative has no public rate card or standard fee structure
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Known is usable now. Contract specific changes by order or market. Not disclosed has no usable standard term. Unknown remains unresolved. Outside provider scope is handled by the operator or another supplier.
Contract and supplier
- Supplying LexisNexis group companyContract specific
- RiskNarrative is a product and trademark, not the customer counterparty. The agreement must name every supplying LexisNexis Risk Solutions company, invoice entity, processor, IP licensor, support entity, and application-specific supplier.
- Applications and direct supplier agreementsContract specific
- The order controls the identity, bank, blockchain, fraud, screening, document, and other applications used in each journey. Some applications require a direct supplier agreement, so commercial and service ownership must be mapped per component.
Implementation
- API, workflow, and environment designContract specific
- RiskNarrative combines REST APIs, configurable journeys, rules, waterfalls, scores, referrals, cases, and operator interfaces. The implementation must define fields, suppliers, thresholds, environments, retries, audit states, acceptance data, and production promotion.
Operating responsibilities
- Data roles across the supplier chainContract specific
- Controller and processor terms depend on the supplying group company, application, hosting region, and direct third-party agreement. The data map must allocate every submitted field, derived score, case, external lookup, support copy, and analytics purpose.
- Final screening and transaction decisionsContract specific
- The buyer configures rules, thresholds, scores, referrals, and case routes and must retain final customer, alert, investigation, escalation, and filing decisions. The order should identify any managed review separately.
Operations and service
- Hosting region and dependency continuityContract specific
- RiskNarrative offers selectable hosting regions and a configuration-dependent supplier chain. The order must fix data residency, cross-border transfers, supplier outages, replacement rights, recovery, incident escalation, and service-level responsibility.
- Decision and alert-quality baselineNot disclosed
- Comparable false-positive, false-negative, referral, alert-precision, case-throughput, latency, supplier-failure, and model-bias results are not established for a gambling workflow and named application stack.
Commercial terms
- Platform, application, and data pricingNot disclosed
- Platform, implementation, journey, application, lookup, transaction, case, environment, hosting, direct-supplier, minimum, overage, support, and change charges are not established.
Market and approval scope
- Market and application acceptanceContract specific
- Identity, bank, blockchain, screening, document, corporate, and transaction applications have different territories and permitted uses. Each gambling market needs a supplier, coverage, lawful-basis, data-residency, and regulator-acceptance schedule.
Exit and portability
- Journey, rules, cases, and supplier data exportNot disclosed
- Export of journey definitions, rules, scores, alerts, cases, attachments, audit history, and external results is not established, nor are deletion evidence, transition help, direct-supplier survival, and replacement rights.
Strengths
- + The workflow builder, decision logic, risk scoring, referrals, and cases are distinct platform functions.
- + Compliance Lens and AML Transaction Monitoring have separate product boundaries rather than one generic financial-crime category.
- + Supplier and hosting-region choices are available for supported configurations.
- + Gaming & Gambling is a current product use case rather than only a historical TruNarrative association.
What to verify in procurement
- ! Do not treat RiskNarrative as a legal entity or assume that LexisNexis Risk Solutions UK Limited is the counterparty for every customer; use the signed order and DPA.
- ! Identity, document, biometric, bank, fraud and screening services can come from different affiliate or third-party applications. Record the exact provider, ownership, account model, territories and replacement rights.
- ! Compliance Lens uses named LexisNexis screening components, but other app-store datasets and verification services can come from separate suppliers.
- ! Pricing, the commercial model, and implementation time are order-specific. The days-not-months language is not an SLA.
- ! No named current gambling customer is available; historical TruNarrative references are not current contracts.
- ! Gambling-regulator approval, a gambling license, and measured product-effectiveness benchmarks are unavailable.
- ! The GBP 130 million acquisition figure is unreliable. The active product does not inherit the dissolved predecessor's headquarters or incorporation date.
Responsible Gambling Monitoring and Affordability Orchestration
Multi ProductMixedAvailability: Bundle OnlyRiskNarrative supports responsible-gambling monitoring as a configured use case inside its wider orchestration product. It monitors player transactions, activity, and behavior, then combines selected financial-context indicators into a dynamic score for the operator's risk and case workflow.
The ownership boundary is mixed. RiskNarrative supplies the orchestration, rules, scoring, and workflow layer, while the operator supplies player activity; selected wealth, affordability, bank-account turnover, income, or distress indicators can come from different LexisNexis, affiliate, or external applications.
The module provides monitoring and decision support. Intervention execution, player messaging, limit changes, self-exclusion, treatment referral, final affordability decisions, and regulator approval remain outside its scope; measured harm-reduction outcomes are unavailable.
Products
Integration: The capability is configured inside RiskNarrative through its API and operator workflow layer using submitted player data plus selected contracted signals. The order must identify every input, supplier, lawful basis, threshold, score use, human-review step, intervention owner, retention rule, hosting region and audit requirement.
Key facts
- RiskNarrative includes a Responsible Gambling use case within the active orchestration product
- The use case combines player transaction, activity, and behavior data with selected wealth, affordability, distress, current-account turnover, and income-verification indicators
- RiskNarrative supplies the orchestration and workflow layer while configured signals can come from operator data, LexisNexis applications, affiliates or external providers, some requiring direct agreements
- Responsible Gambling is a RiskNarrative use case; a standalone product and public rate card are unavailable
- The product covers monitoring, indicators, and scoring but not execution of player communication, limits, self-exclusion, account action, or treatment referral
- A named current gambling deployment, regulator endorsement, and responsible-gambling effectiveness benchmark are unavailable
Delivery options
API
Delivery modelResponsible-gambling monitoring and scoring configured as a RiskNarrative use case using operator-supplied player activity and selected contracted financial-context applications.
- Operator license
- Operator
- Merchant of record
- Unknown
- Player data controller
- Unknown
Included
- + Monitoring of the contracted player transaction, activity and behavior inputs
- + Selected affordability, wealth, income, bank-account or distress indicators included in the order
- + Configured rules, dynamic scores, referrals, cases and audit records included in the RiskNarrative workflow
- + The contracted applications, environments and hosting region
Not included
- ! The operator's gambling license, safer-gambling policy, legal assessment and final affordability or player-risk decision
- ! Automatic player contact, interaction execution, deposit or loss limits, account suspension or closure
- ! Self-exclusion enrollment, cross-operator self-exclusion matching, device blocking or treatment referral
- ! Ownership by LexisNexis of every player, bank, wealth, identity or affordability data source
- ! Applications, signals, territories or permitted uses not expressly included in the order
- ! Regulator approval, an effectiveness benchmark, or a current named gambling deployment
- ! A standalone responsible-gambling product price or implementation SLA
- Commercial model
- Pricing and the commercial model for the Responsible Gambling use case are contract-specific
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Contract and supplier
- RiskNarrative supplier and applicationsContract specific
- RiskNarrative is a product rather than a contracting company. The order must name every supplying LexisNexis group entity and each selected bank, identity, fraud, wealth, affordability, distress, or other application, including direct supplier agreements.
- Monitoring and indicator scopeKnown
- The module orchestrates submitted player transaction, account, activity, behavior, and selected financial-context indicators into configurable monitoring and a dynamic score. Messaging, limit enforcement, account action, self-exclusion, device blocking, and treatment referral remain outside the standard scope.
Implementation
- Player event and indicator workflowContract specific
- The API and workflow layer combines operator data, rules, thresholds, scores, referrals, and selected external indicators. The implementation must define fields, history, frequency, latency, supplier fallbacks, case handoffs, and acceptance scenarios.
Operating responsibilities
- External indicator data rolesContract specific
- Bank, wealth, income, affordability, distress, identity, fraud, and related applications can have different suppliers, accounts, lawful bases, territories, and roles. The DPA and data map must allocate every input, derived score, case, and support purpose.
- Human review and operator actionKnown
- The operator owns score interpretation, human review, customer interaction, limits, suspension, closure, self-exclusion, referral, vulnerable-player process, recorded rationale, and compliance with market-specific duties.
Operations and service
- Score validation and error profileNot disclosed
- Each RiskNarrative application and score needs a versioned feature set, reference population, threshold calibration, false-positive and false-negative rates by player segment, drift limits, outcome linkage, and an independent validation report. These measures are not disclosed.
- Hosting and supplier continuityContract specific
- Hosting region and the supplier chain depend on configuration. The order must define data residency, transfers, subprocessor changes, supplier outages, replacement rights, incident escalation, recovery objectives, retention, and service-level ownership.
- Score, case, and audit exportNot disclosed
- A complete export for player inputs, external indicators, scores, reasons, thresholds, cases, intervention links, supplier responses, and audit history is not established.
Commercial terms
- Platform, application, and data chargesNot disclosed
- Implementation, platform, player, event, score, application, direct-supplier, data, lookup, case, environment, hosting, minimum, overage, support, and change charges are not established.
Market and approval scope
- Financial-indicator and jurisdiction fitContract specific
- Each affordability, bank, wealth, income, and distress indicator needs market coverage, lawful basis, permitted purpose, notice, refresh cycle, fallback, data residency, regulator acceptance, and an operator-approved interpretation.
Exit and portability
- Workflow and supplier-data exitNot disclosed
- Journey definitions, rules, scores, cases, indicator histories, supplier results, and audit records lack an established full export, including transition help, direct-supplier survival, post-termination access, retention, and deletion evidence.
Strengths
- + RiskNarrative has an explicit responsible-gambling workflow rather than only historical gambling positioning.
- + The capability combines operator behavior and transaction data with selected financial-context indicators instead of relying on one unexplained score.
- + The wider RiskNarrative workflow can route scores and indicators into rules, referrals and cases while keeping final decisions with the operator.
- + Signal providers and hosting regions can be mapped before deployment.
What to verify in procurement
- ! Treat this as monitoring, indicator orchestration and decision support, not a complete responsible-gambling operating system.
- ! Player messaging, limit enforcement, account action, self-exclusion, device blocking, and treatment referral remain outside the standard module scope.
- ! Every affordability, bank, wealth, income and distress signal needs a named supplier, lawful basis, permitted purpose, market coverage, update schedule and fallback plan.
- ! Explainability, accuracy, harm reduction, false positives, and regulatory sufficiency vary by deployment. Test thresholds and outcomes for the exact player population.
- ! The operator remains responsible for human review, customer interaction, recorded decisions, vulnerable-player processes, and market-specific duties.
- ! Separate pricing, standard implementation time, named current gambling customers, and effectiveness benchmarks are unavailable.
- ! Vendor superlatives, anecdotal top-percent outcomes, and other performance figures do not predict results for a new deployment.
Reference documents7
Key public documents supporting the company identity, primary offer, delivery route, and highest-priority questions above.
- DocumentUK Companies House — find-and-update.company-information.service.gov.uk / company / 10241297
- DocumentUK Companies House — find-and-update.company-information.service.gov.uk / company / 07416642
- DocumentUK Companies House — find-and-update.company-information.service.gov.uk / 07416642 / persons with significant control
- DocumentLexisNexis Risk Solutions — risk.lexisnexis.com / products / risknarrative
- DocumentLexisNexis Risk Solutions — risk.lexisnexis.com / financial crime compliance / aml transaction monitoring
- DocumentLexisNexis Risk Solutions — risk.lexisnexis.com / press release / 20230627 risknarrative
- DocumentLexisNexis Risk Solutions — risk.lexisnexis.com / products / compliance lens
