White Hat Gaming
White Hat builds and operates its own player account management platform for casino and sportsbook brands. The stack covers accounts, a multi-state wallet, back office, cashier, bonuses, payments configuration, player protection, and regulatory reporting.
Page updated
White Hat Gaming is an active multi-entity platform and white-label brand. White Hat Gaming Limited, Malta C73232, is the corporate-site counterparty, current UK and Malta B2C licensee, and seller under the 2025 VIP Play PAM agreement. White Hat Gaming Inc. holds the North American supplier and vendor permissions. The contracting entity, merchant of record, player-data controller, and parent are not universal across markets.
Buyer decision brief
Use this summary to decide whether the offer belongs on your shortlist and which terms need a written answer.
Fit and use case
Editorial fitRegulated casino or sportsbook operators that need a hosted PAM, wallet, and operational services without treating the integrated sports and casino content as White Hat-owned products.
Primary offer: White Hat Gaming PAM · 2 additional offers below
Primary offer delivery
- Software license
- White label
Integration boundary: The PAM is a hosted platform.
Critical contract questions
Start with unresolved terms, negotiated terms, and dependencies that need a named owner.
Resolve before shortlist
No usable standard answer is available on the public terms.
- PAM and hosted-service pricingNot disclosed
- White Hat Gaming PAM · Commercial terms
- End-to-end betting serviceNot disclosed
- Integrated Sportsbook Delivery · Operations and service
- Hosted content service levelsNot disclosed
- Casino Content Aggregation · Operations and service
- Hosted PAM separationNot disclosed
- White Hat Gaming PAM · Exit and portability
- Integrated sportsbook costsNot disclosed
- Integrated Sportsbook Delivery · Commercial terms
- Platform and content chargesNot disclosed
- Casino Content Aggregation · Commercial terms
- Kambi integration exitNot disclosed
- Integrated Sportsbook Delivery · Exit and portability
- Content and platform separationNot disclosed
- Casino Content Aggregation · Exit and portability
Next buyer step
Ask White Hat Gaming to resolve “PAM and hosted-service pricing” and “End-to-end betting service” before moving White Hat Gaming PAM to a commercial shortlist. Then compare the answer with the complete product record below.
Confirm every selected term in the proposal and signed order. No price, market approval, availability, or contracting entity is implied unless it is stated above.
What this provider offers
3 offerings- OfferingWhite Hat Gaming PAMTypePAM · Multi ProductOwnership and packagingFirst Party · Standalone and BundledDeliverySoftware License, White LabelCompare in
- iGaming Platform Providers · Technology Owner
- iGaming PAM Providers · Technology Owner
- Casino Platform Providers · Technology Owner
- White Label Casino Platform Providers · Host Licensee
- OfferingIntegrated Sportsbook DeliveryTypePlatform · SportsbookOwnership and packagingMixed · Bundle OnlyDeliveryWhite LabelCompare in
- Sportsbook Platform Providers · Integrator
- White Label Sportsbook Platform Providers · Host Licensee
- OfferingCasino Content AggregationTypeGame Aggregation · CasinoOwnership and packagingMixed · Standalone and BundledDeliverySee integration detailsCompare in
- Casino Game Aggregators · Aggregator
White Hat Gaming PAM
Multi ProductFirst PartyAvailability: Standalone and BundledWhite Hat builds and operates its own player account management platform for casino and sportsbook brands. The stack covers accounts, a multi-state wallet, back office, cashier, bonuses, payments configuration, player protection, and regulatory reporting.
Operators can buy the hosted PAM for their own licensed brand or add White Hat's licensed white-label and managed services. Sportsbook engines and casino games remain third-party products integrated into the PAM.
Products
Integration: The PAM is a hosted platform. A client can use it as the account and wallet layer for an operator-owned brand, or contract for a wider white-label service that adds licensing and operations where White Hat has coverage.
Delivery options
Software License
Delivery modelHosted PAM for an operator that retains its own brand and gambling permissions. The responsibility fields follow the VIP Play agreement and can differ under another White Hat PAM contract.
- Operator license
- Operator
- Merchant of record
- Unknown
- Player data controller
- Operator
Included
- + Player accounts and wallet
- + Back office and regulatory ledgers
- + Cashier and payment integrations
- + Bonus, CRM, and player protection tooling
Not included
- ! Operator gambling license
- ! Ownership of the underlying sportsbook engine
- ! Ownership of third-party casino games
White Label
Delivery modelA White Hat Gaming Limited-hosted casino deployment on an exact approved UK or Malta domain. The SpinYoo implementation uses a joint-controller model, but each contract must define the split.
- Operator license
- Provider
- Merchant of record
- Unknown
- Player data controller
- Shared
Included
- + PAM and wallet
- + White-label access where White Hat has a usable permission
- + Casino content aggregation
- + Payments, CRM, support, and compliance services
Not included
- ! Guaranteed entry to every regulated market
- ! First-party sportsbook technology
- ! Transfer of the platform source code
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Known is usable now. Contract specific changes by order or market. Not disclosed has no usable standard term. Unknown remains unresolved. Outside provider scope is handled by the operator or another supplier.
Contract and supplier
- White Hat PAM modelContract specific
- Choose hosted PAM for an operator-licensed brand or a wider licensed white-label service. Name the White Hat entity, licensee, operator, brands, domains, PAM, wallet, cashier, payments, compliance, support, and managed operations included.
Implementation
- Hosted PAM onboardingContract specific
- Set player, wallet, bonus, KYC, exclusion, payment, and reporting migration; multi-state wallet rules; sportsbook and casino connections; environments; certification; reconciliation; cutover; rollback; and acceptance for each brand.
Operating responsibilities
- PAM or white-label allocationContract specific
- Assign player contract, licensing, funds, merchant role, cashier, payments, KYC, AML, safer gambling, bonuses, support, complaints, content and sportsbook suppliers, reporting, security, and data roles for the selected White Hat model.
Operations and service
- Hosted platform assuranceContract specific
- The operating schedule should include AML and safer-gambling control testing, domain governance, audit access, incident escalation, remediation evidence, uptime, recovery, support, and release controls in light of White Hat Gaming Limited's 2020 settlement.
Commercial terms
- PAM and hosted-service pricingNot disclosed
- PAM, wallet, hosting, migration, active players, cashier, payment connections, compliance, managed operations, brand, market, support, minimum, setup, and revenue-share charges require model-specific schedules.
Market and approval scope
- White Hat brand authorizationContract specific
- Match each brand and domain to the relevant White Hat entity, operator permission, PAM build, third-party sportsbook and casino products, payment route, player terms, and launch approval. The register's 40 domain records are not 40 live brands.
Exit and portability
- Hosted PAM separationNot disclosed
- Require player, wallet, bonus, KYC, exclusion, payment, wagering, complaint, report, and audit exports; balance reconciliation; brand and domain handover; supplier transition; access closure; deletion proof; and post-termination assistance.
Strengths
- + White Hat's proprietary scope covers its PAM, wallet, back office, cashier, and protection tools; the integrated content remains third-party.
- + White Hat holds British software permissions and operates a live white-label estate.
What to verify in procurement
- ! The responsible legal entity changes between North America and international markets, so the contract must identify the license holder and data roles for the target jurisdiction.
- ! The hosted PAM and white-label service are different purchases with different operator control.
- ! White Hat entered a GBP 1.3 million UK regulatory settlement on December 28, 2020 after AML and social-responsibility failings involving four white-label domains. Treat this as a historic settlement and verify the current control framework rather than mislabeling it as a 2021 fine.
Integrated Sportsbook Delivery
SportsbookMixedAvailability: Bundle OnlyWhite Hat supports sportsbook operators through its PAM, wallet, cashier, CRM, and managed services. Kambi supplies the sportsbook technology; White Hat does not own that betting engine.
Products
Integration: The sportsbook engine is connected to White Hat's PAM and operating stack. Buyers should contractually separate White Hat platform obligations from the sportsbook supplier's trading, risk, and betting-engine obligations.
Delivery options
White Label
Delivery modelA White Hat Gaming Limited-hosted sportsbook brand on an approved domain, delivered through its platform and an integrated third-party betting engine.
- Operator license
- Provider
- Merchant of record
- Unknown
- Player data controller
- Unknown
Included
- + PAM, wallet, cashier, and back office
- + Integrated sportsbook access
- + CRM, compliance, and support options
Not included
- ! White Hat ownership of the sportsbook engine
- ! Universal license coverage
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Contract and supplier
- White Hat and Kambi boundaryContract specific
- Separate White Hat's PAM, wallet, cashier, CRM, hosting, and managed services from Kambi's sportsbook technology. Name both supply chains, operator brands, licensed markets, data feeds, trading scope, and commercial recipients.
Implementation
- Kambi-to-PAM acceptanceContract specific
- Define account, wallet, bet, bonus, limit, cash-out, settlement, reporting, KYC-status, and event interfaces; test fixtures; interrupted transactions; reconciliation; environment ownership; certification; cutover; and end-to-end acceptance.
Operating responsibilities
- Platform and engine dutiesContract specific
- Allocate player account, wallet, cashier, payments, trading, odds, risk, settlement, integrity, safer gambling, customer support, incident response, and regulatory reporting across White Hat, Kambi, operator, and data suppliers.
Operations and service
- End-to-end betting serviceNot disclosed
- Combined availability, wallet response, feed latency, trading coverage, settlement timing, support ownership, incident notice, maintenance coordination, recovery objectives, and service credits are not disclosed.
Commercial terms
- Integrated sportsbook costsNot disclosed
- White Hat PAM and hosting fees, Kambi engine and trading costs, data charges, setup, minimums, revenue share, support, market, and change fees require separate line items and recipient names.
Market and approval scope
- Sportsbook launch matrixContract specific
- List each White Hat entity, operator brand, approved domain, betting permission, Kambi build, sports, markets, data rights, currencies, limits, integrity controls, and regulator acceptance for launch.
Exit and portability
- Kambi integration exitNot disclosed
- Define open-bet settlement, void and resettlement rules, wallet reconciliation, customer and bet exports, feed and trading replacement, configuration transfer, credentials, dispute retention, final invoices, and migration support.
What to verify in procurement
- ! Kambi is a named sportsbook supplier, while some White Hat-hosted betting rules reference other suppliers. Confirm the actual engine for the proposed market.
Casino Content Aggregation
CasinoMixedAvailability: Standalone and BundledWhite Hat operates the integration and platform layer for a catalog of third-party casino studios. The external studios retain game ownership.
Products
Integration: Casino content is supplied through the White Hat platform. Operators must confirm studio availability, certification, and commercial approval for each target market.
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Contract and supplier
- White Hat content bundleContract specific
- The order must name the White Hat entity, invoice issuer, PAM or white-label dependency, connected studios, approved titles, operator brands, and markets. The aggregation layer is tied to the White Hat platform relationship rather than a universal standalone catalog.
Implementation
- Platform content activationContract specific
- Define how games connect to the White Hat PAM, wallet, cashier, account controls, reporting, environments, releases, certifications, and acceptance tests. Separate studio activation from wider platform and white-label launch acceptance.
Operating responsibilities
- Platform, wallet, and studio allocationContract specific
- Assign player accounts, balance ledger, merchant role, data control, debit, credit, rollback, unfinished rounds, jackpots, disputes, certification, and upstream studio escalation for the selected White Hat operating model and market.
Operations and service
- Hosted content service levelsNot disclosed
- Aggregation availability, upstream-studio exclusions, support coverage, response and restoration targets, maintenance, incident notice, service credits, content releases, and emergency suspension require a signed schedule aligned with the White Hat platform SLA.
Commercial terms
- Platform and content chargesNot disclosed
- Aggregation fees, PAM or white-label charges, minimums, studio revenue shares, premium content, jackpots, promotions, certification, support, hosting, and supplier price changes require a complete commercial schedule.
Market and approval scope
- White Hat market catalogContract specific
- List the White Hat entity, operator license and domain, studio, title, build, RTP, game server, certificate, and jurisdiction. Global provider and game counts do not define one operator's approved catalog.
Exit and portability
- Content and platform separationNot disclosed
- Define studio removal, unresolved rounds, jackpot and promotion closeout, game and financial exports, final invoices, credentials, data return or deletion, and continuity if the operator exits aggregation while retaining or replacing the PAM.
What to verify in procurement
- ! Game and provider counts can change by jurisdiction and require contract confirmation.
Reference documents7
Key public documents supporting the company identity, primary offer, delivery route, and highest-priority questions above.
- DocumentGambling Commission — gamblingcommission.gov.uk / detail / 52894
- DocumentMalta Gaming Authority — authorisation.mga.org.mt / verification
- DocumentU.S. Securities and Exchange Commission — sec.gov / 000149315225005706 / ex10 1
- DocumentWhite Hat Gaming — whitehatgaming.com / the platform
- DocumentWhite Hat Gaming — whitehatgaming.com / news / white hat gaming signs multi year pam agreement with m…
- DocumentWhite Hat Gaming — whitehatgaming.com / terms and conditions
- DocumentGambling Commission — gamblingcommission.gov.uk / domain names / 52894
