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SOFTSWISS

SOFTSWISS owns the casino platform and supplies the back office, player management, CMS, game lobby, bonus tools, payment controls, and compliance workflows as one operator stack.

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Company details
Organization typebrand
Statusactive
Websitewww.softswiss.com
Research checked
Main categoryiGaming Platform Providers

SOFTSWISS is an active multi-entity supplier brand. Stable Aggregator Limited controls the corporate website, holds Malta B2B Critical Supply license MGA/B2B/942/2022, and is a SoftSwiss Group IP holding company and authorized SOFTSWISS mark user. Malta corporate good standing and the entity owning or signing each SOFTSWISS product contract remain unresolved.

Buyer decision brief

Use this summary to decide whether the offer belongs on your shortlist and which terms need a written answer.

Fit and use case

Editorial fit

Operators that already hold or are obtaining their own license and want one vendor to deploy the casino platform, content connections, payment configuration, and operating back office.

Primary offer: Casino Platform · 6 additional offers below

Primary offer delivery

  • Turnkey

Integration boundary: SOFTSWISS configures the back office, CMS, payment methods, and game content, then deploys a ready-made or custom frontend.

Critical contract questions

Start with unresolved terms, negotiated terms, and dependencies that need a named owner.

8 of 34

Resolve before shortlist

No usable standard answer is available on the public terms.

8 of 13 shown
Product sellerUnresolved
Casino Platform · Contract and supplier
PAM operating service levelsNot disclosed
Player Account Management · Operations and service
Product sellerUnresolved
Sportsbook Platform · Contract and supplier
Service and content operationsNot disclosed
Game Aggregator · Operations and service
Service levelsNot disclosed
Casino Platform · Operations and service
Embedded PAM economicsNot disclosed
Player Account Management · Commercial terms
Fees and revenue shareNot disclosed
Sportsbook Platform · Commercial terms
Aggregation and studio chargesNot disclosed
Game Aggregator · Commercial terms

Next buyer step

Ask SOFTSWISS to resolve “Product seller” and “PAM operating service levels” before moving Casino Platform to a commercial shortlist. Then compare the answer with the complete product record below.

Confirm every selected term in the proposal and signed order. No price, market approval, availability, or contracting entity is implied unless it is stated above.

What this provider offers

7 offerings

Casino Platform

CasinoFirst PartyAvailability: Standalone and Bundled

SOFTSWISS owns the casino platform and supplies the back office, player management, CMS, game lobby, bonus tools, payment controls, and compliance workflows as one operator stack.

The turnkey deployment runs under the operator's license and is not a license-hosted white label.

Products

SOFTSWISS Casino Platform: Casino operations stack with player management, KYC controls, CMS, game management, bonusing, payment configuration, and reporting.

Integration: SOFTSWISS configures the back office, CMS, payment methods, and game content, then deploys a ready-made or custom frontend. The operator supplies the gambling license used for the launch.

Key facts

  • 40,000+ games from 300+ providers are pre-integrated
  • 300+ payment methods supported

Delivery options

Turnkey

Delivery model

A complete branded casino deployment on the SOFTSWISS platform under the operator's gambling license.

Operator license
Operator
Merchant of record
Unknown
Player data controller
Unknown

Included

  • + Casino back office and CMS
  • + Player account management and compliance controls
  • + Game content activation
  • + Bonus, loyalty, tournament, and jackpot tools
  • + Technical setup and post-launch support

Not included

  • ! Operator gambling license
  • ! Market-specific legal approval
Launch time
Within one month for the standard platform launch described by SOFTSWISS

Procurement record

Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.

Known is usable now. Contract specific changes by order or market. Not disclosed has no usable standard term. Unknown remains unresolved. Outside provider scope is handled by the operator or another supplier.

Contract and supplier

Product sellerUnknown
No universal SOFTSWISS product owner or contracting company is disclosed. The contract must name the seller, software owner, licensed supplier, host, and processor.

Implementation

Platform launch scopeKnown
The standard build covers back-office setup, CMS, payment configuration, selected game content, and a ready-made or custom front end.
Launch timetableContract specific
The standard platform process has a one-month target; requirements, compliance review, content approvals, and the signed implementation plan control the actual date.

Operating responsibilities

Operator licenseKnown
The turnkey casino launches under the operator's gambling license. It is not a host-licensed white-label offer.
Merchant and player-data rolesContract specific
For this operator-licensed turnkey model, the contract must name the entity that signs player terms, receives player funds, and controls PAM and wallet data. The DPA must allocate SOFTSWISS access and processing by workflow.

Operations and service

Operating stackKnown
The platform covers player accounts, wallet and compliance controls, CMS, game management, bonuses, payment configuration, reporting, and post-launch support.
Service levelsNot disclosed
Numeric platform uptime, recovery objectives, support response and resolution targets, maintenance windows, measurement rules, exclusions, and service credits are not disclosed.

Commercial terms

Platform and implementation feesNot disclosed
Setup fees, recurring platform charges, minimum commitments, revenue share, and third-party pass-through costs are not established.

Market and approval scope

Deployable games and paymentsContract specific
The signed market schedule must list the games, studios, payment methods, currencies, certifications, and operator approvals available for the launch.

Exit and portability

Player, wallet, and configuration exportNot disclosed
Export formats, migration assistance, retained financial records, front-end handover, and post-termination access are not established.
Best for: Operators that already hold or are obtaining their own license and want one vendor to deploy the casino platform, content connections, payment configuration, and operating back office.

Strengths

  • + The operator license requirement is explicit; the product is not a generic white label.
  • + Casino, sportsbook, aggregation, and affiliate products can be used together or as separate modules.

What to verify in procurement

  • ! Global game and payment counts are not deployable totals. The available subset depends on the operator's market and license.
  • ! Merchant-of-record and player-data-controller roles are contract-specific.
  • ! Mzansibet launched one approved client deployment in the Western Cape route. GLI testing and that deployment are not a SOFTSWISS supplier license, standalone RGS approval, or blanket authorization for casino content across South Africa.

Player Account Management

CasinoFirst PartyAvailability: Bundle Only

Player account management is built into the SOFTSWISS Casino Platform rather than sold here as a separate PAM contract. It covers account records, KYC workflows, responsible gambling controls, betting history, segmentation, and financial reporting.

Products

Casino Platform PAM and CRM: Embedded player lifecycle, account, KYC, responsible gambling, segmentation, and reporting functions.

Integration: The PAM is the account and wallet layer of the Casino Platform. It is not sold independently.

Procurement record

Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.

Contract and supplier

Casino Platform PAM orderContract specific
The PAM is an embedded Casino Platform layer, not a separately evidenced standalone purchase. Name the selling entity, platform edition, brands, operator entities, wallet, account, KYC, responsible-gambling, segmentation, and reporting scope in the Casino Platform order.

Implementation

Account and wallet migrationContract specific
Set the player, balance, bonus, KYC, exclusion, betting-history, and reporting migration plan, reconciliation controls, test environments, cutover sequence, rollback criteria, and acceptance owners for the embedded SOFTSWISS account layer.

Operating responsibilities

Player lifecycle ownershipContract specific
Allocate player registration, identity review, wallet ledger, safer-gambling controls, segmentation decisions, payment integration, financial reporting, regulator access, and incident handling between the licensed operator and the SOFTSWISS Casino Platform team.

Operations and service

PAM operating service levelsNot disclosed
Standard uptime, support coverage, severity levels, recovery targets, maintenance windows, release notice, ledger reconciliation cadence, and service credits for the PAM layer are not available as fixed terms.

Commercial terms

Embedded PAM economicsNot disclosed
PAM setup, migration, hosting, active-player, transaction, brand, environment, support, customization, and compliance-change charges require the Casino Platform price schedule; no standalone PAM tariff is available.

Market and approval scope

Brand and jurisdiction configurationContract specific
List every operator entity, brand, domain, currency, language, jurisdiction, account rule, KYC flow, limit, exclusion route, reporting output, and connected supplier approved for the SOFTSWISS deployment.

Exit and portability

PAM data and balance exitNot disclosed
Define complete player, wallet, bonus, KYC, consent, exclusion, transaction, betting, and audit exports; open-balance reconciliation; access revocation; deletion proof; format documentation; transition support; and the final hosted-service date.
Best for: Casino operators evaluating the account, wallet, and compliance core inside the wider SOFTSWISS stack.

What to verify in procurement

  • ! Treat this as a bundled platform capability, not a separately evidenced standalone PAM product.

Sportsbook Platform

SportsbookFirst PartyAvailability: Standalone and Bundled

SOFTSWISS owns a sportsbook platform that can launch as a separate betting product or connect to an existing casino. It includes betting operations, odds and margin controls, risk management, payments, player management, and a dedicated back office.

Products

SOFTSWISS Sportsbook: Sports betting platform delivered as a turnkey product, API integration, or iFrame integration.

Integration: A new operator can take the turnkey product under its own license. Existing platforms can integrate the sportsbook through SOFTSWISS's direct API or iFrame routes.

Key facts

  • 200+ sports and esports, 2,000+ pre-match and live markets

Delivery options

Turnkey

Delivery model

A standalone sportsbook deployment under the operator's gambling license.

Operator license
Operator
Merchant of record
Unknown
Player data controller
Unknown

Included

  • + Sportsbook engine and back office
  • + Odds and margin management
  • + Risk monitoring and support
  • + Web frontend configuration

Not included

  • ! Operator gambling license
  • ! Market-specific legal approval
Launch time
Two-week technical setup target

API

Delivery model

A direct sportsbook integration for an operator that keeps its existing platform and frontend choices.

Included

  • + Sportsbook API
  • + Back-office tools
  • + Integration support

Not included

  • ! Operator platform
  • ! Operator gambling license

iFrame

Delivery model

A hosted sportsbook interface embedded as a section of an existing operator site.

Operator license
Operator
Merchant of record
Operator
Player data controller
Unknown

Included

  • + Hosted betting interface
  • + Sportsbook features
  • + Integration support

Not included

  • ! Operator website shell
  • ! Operator gambling license

Procurement record

Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.

Contract and supplier

Product sellerUnknown
The order must identify the SOFTSWISS company selling the sportsbook and separately name the software owner, licensed supplier, host, and processor.

Implementation

Delivery routeKnown
A new operation can take a turnkey sportsbook; an existing platform can integrate the product through a direct API or hosted iFrame.
Technical setup timetableContract specific
The turnkey process has a two-week technical-setup target after requirements and compliance review; the signed implementation plan controls the launch date.

Operating responsibilities

Operator licenseKnown
The turnkey and iFrame routes require the operator's gambling license. The API order must assign the same responsibility explicitly.
Merchant and player-data rolesContract specific
The iFrame route leaves the operator as merchant of record. Player-data control and the turnkey merchant role must be fixed in the order.

Operations and service

Trading and feed boundaryKnown
The product includes odds and margin controls, risk monitoring, back-office tools, and support. The underlying odds supply includes external providers.
Feed rights and service levelsContract specific
The order must name the feed sources, covered sports and markets, rights, support hours, availability targets, and recovery commitments.

Commercial terms

Fees and revenue shareNot disclosed
Setup, platform, feed, managed-service, minimum, and revenue-share terms are not established.

Market and approval scope

Product and feed approvalContract specific
The operator license, sportsbook configuration, feed rights, certifications, and supplier entity must be confirmed for each player market.

Exit and portability

Betting data and configuration handoverNot disclosed
A SOFTSWISS Sportsbook exit schedule needs to define bet-history export rights and retention, odds and margin configuration handover, transition assistance, and the operator's access after termination.
Best for: Operators that want a first-party sportsbook as either a standalone launch or an addition to an existing casino stack.

What to verify in procurement

  • ! SOFTSWISS uses external odds suppliers. Operators should confirm which feeds and rights apply in each market.
  • ! Merchant-of-record and data-controller roles are contract-specific for the turnkey product.
  • ! The Mzansibet deployment is limited to that local operator and its approved platform configuration. SOFTSWISS supplier licensing and authorization for any other operator, product build, or province remain unresolved.

Game Aggregator

CasinoFirst PartyAvailability: Standalone and Bundled

The SOFTSWISS Game Aggregator is a first-party aggregation product that connects operator platforms to third-party studios through one API and distributor relationship.

Products

SOFTSWISS Game Aggregator: Single API content connection with a global catalog and embedded engagement tools.

Integration: Operators integrate one API while SOFTSWISS maintains the upstream studio integrations and distribution agreements. Market certification still determines the titles available to each operator.

Key facts

  • 40,000+ titles from 300+ game providers

Delivery options

API

Delivery model

One API connection to the aggregation catalog and its operator tools.

Included

  • + Game aggregation API
  • + Connected studio catalog
  • + Integration support

Not included

  • ! Operator platform
  • ! Operator gambling license
Launch time
Three weeks from contract to launch

Procurement record

Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.

Contract and supplier

Game Aggregator contract scopeContract specific
The order must name the Game Aggregator seller, invoice issuer, content distributor, approved studios, titles, builds, game servers, brands, and markets. The SOFTSWISS Casino Platform and Sportsbook are separate unless expressly included.

Implementation

Single-API acceptance baselineContract specific
Freeze authentication, launch and wallet calls, currencies, precision, environments, test suppliers, error handling, retries, rollback behavior, reporting, and production acceptance. The three-week launch figure applies only to a prepared, certified scope and is not a universal deadline.

Operating responsibilities

Wallet, round, and game ownershipContract specific
Assign the balance ledger, debit, credit, rollback, unfinished-round recovery, jackpot funding, dispute evidence, and player-data roles. SOFTSWISS maintains upstream studio integrations; third-party studios retain their games, while the operator still needs a licensed platform and market route.

Operations and service

Service and content operationsNot disclosed
Uptime, response and restoration targets, maintenance notice, support hours, severity definitions, service credits, incident reporting, release cadence, supplier onboarding, and emergency game suspension are not available as one standard commitment.

Commercial terms

Aggregation and studio chargesNot disclosed
Platform fees, minimums, revenue-share bases, studio rates, premium-content charges, jackpots, promotions, certification work, currency conversion, taxes, and pass-through increases require a signed price schedule.

Market and approval scope

Deployable market catalogContract specific
Attach an approved studio, title, build, RTP, language, game-server, certification, and jurisdiction matrix for every operator entity and domain. The global catalog and pre-certified-jurisdiction count are not one operator's deployable inventory.

Exit and portability

Supplier removal and aggregation exitNot disclosed
Set notice for studio or title removal, replacement rights, active-session handling, unresolved rounds, jackpot balances, reporting and invoice corrections, configuration export, credential revocation, data deletion, and transition support.
Best for: Operators that want a single commercial and technical route into a broad casino content catalog.

What to verify in procurement

  • ! The headline catalog is not the deployable catalog in every regulated market.

Affilka Affiliate Platform

Multi ProductFirst PartyAvailability: Standalone and Bundled

Affilka is SOFTSWISS affiliate management software for casino, sportsbook, and poker brands. It supports commission rules, postbacks, reporting, partner payments, and multi-brand programs.

Products

Affilka: Affiliate tracking, partner management, commissions, reporting, billing, and payment workflows.

Integration: Affilka integrates with SOFTSWISS products and third-party platforms. SOFTSWISS handles the technical setup and uses fixed monthly and tier-based pricing without a setup fee.

Delivery options

Software License

Delivery model

Hosted affiliate software connected to the operator's casino, sportsbook, or poker platform.

Operator license
Operator
Merchant of record
Operator
Player data controller
Unknown

Included

  • + Affiliate back office
  • + Tracking and reporting
  • + Commission tools
  • + Technical setup

Not included

  • ! Operator gambling platform
  • ! Operator gambling license
Best for: Multi-brand operators that need iGaming-specific affiliate tracking and commission management.

What to verify in procurement

  • ! Actual monthly fee bands are undisclosed.

SOFTSWISS Crypto Casino Solution

Crypto CasinoMixedAvailability: Bundle Only

SOFTSWISS sells a crypto configuration of its existing Casino Platform rather than a separate blockchain casino engine. SOFTSWISS owns the platform, player, bonus, reporting, and in-game conversion layers; CryptoProcessing by CoinsPaid separately supplies crypto payments and wallet management.

The processor chain blocks new procurement. Dream Finance OÜ is not onboarding or entering new agreements while its MiCA application is under review, and Dream Finance UAB has suspended crypto-asset services. No alternative onboarding crypto entity is identified for this SOFTSWISS package.

In-game currency conversion lets a crypto-denominated balance reach games that do not natively accept the same asset. This is a platform-ledger feature; it does not make every game on-chain or provably fair. The operator still needs gambling permissions, an approved crypto counterparty, wallet and custody terms, KYC and AML controls, and game approvals.

Products

Casino Platform crypto configuration: SOFTSWISS player, bonus, reporting, payment-control, and in-game currency-conversion functions configured for fiat and crypto balances.
CryptoProcessing by CoinsPaid connection: A separately supplied crypto payment and wallet-management layer whose current onboarding availability is unresolved.
Third-party casino content: Contracted game studios delivered through the platform; crypto denomination, certification, and provably-fair capability remain title and market specific.

Integration: The operator takes the SOFTSWISS Casino Platform under its own gambling license and adds the named crypto-processing route. Before signature, the order must replace the marketing bundle with a precise entity map: SOFTSWISS contracting company, crypto processor and authorization, wallet owner, private-key and address control, custody and conversion party, settlement asset, confirmations and reorg handling, screening, game-currency conversion, data roles, incident duties, and exit reconciliation.

Key facts

  • The crypto offer is powered by the SOFTSWISS Casino Platform and a separately named CryptoProcessing by CoinsPaid payment and wallet layer
  • Dream Finance OÜ is not onboarding or signing new agreements while its MiCA application remains under review; Dream Finance UAB has suspended crypto-asset services
  • The platform can convert a player's crypto balance for games that do not natively support that asset

Delivery options

Turnkey

Delivery model

A SOFTSWISS Casino Platform deployment configured for crypto balances and connected to an approved crypto payment and wallet supplier.

Operator license
Operator
Merchant of record
Unknown
Player data controller
Unknown

Included

  • + Casino Platform, back office, player, bonus, and reporting functions
  • + In-game conversion between a player crypto balance and supported game currency
  • + Crypto payment connection when a lawful and currently available processor is contracted
  • + Contracted third-party game content and platform support

Not included

  • ! Operator gambling license or automatic permission to accept crypto
  • ! A CoinsPaid entity currently onboarding new projects
  • ! Proof that every game is crypto-native, on-chain, or provably fair
  • ! Unstated custody, exchange, merchant-of-record, or player-data-controller terms
Best for: Existing SOFTSWISS operators that can contract a currently authorized crypto counterparty and want platform-level balance conversion without representing every casino game as blockchain-native.

Strengths

  • + The third-party crypto processor is separated from SOFTSWISS's platform ownership.
  • + The platform explains how crypto balances can be used with games that do not natively support the asset.

What to verify in procurement

  • ! Do not sign a new launch on the assumption that the named CoinsPaid route is currently available. Require the actual onboarding entity and authorization in the proposal.
  • ! SOFTSWISS's absolute fund-security and international-expansion language is marketing, not a warranty or legal opinion, and is excluded here.
  • ! Private keys, custody, exchange, merchant-of-record, and player-data roles remain unallocated for an operator deal.

SOFTSWISS Casino Platform Engagement Module

CasinoFirst PartyAvailability: Bundle Only

SOFTSWISS includes an Engagement Module in its Casino Platform rather than presenting it as a separate gamification SaaS. The current scope covers tournaments, loyalty points, referrals, bonuses, jackpots, gifts and promotions, and granular player segmentation.

Operators configure campaign and reward conditions in the platform back office. The deployment remains under the operator's license, while merchant-of-record, production-data, reward-liability, and wallet-accounting roles are contract-specific.

Products

Tournaments, Loyalty, and Jackpots: Casino engagement mechanics configured for granular player segments inside the Casino Platform.
Bonuses, Gifts, and Promotions: Operator-configured incentives using player activity, deposit, and other platform conditions.
Referral System and Motion: Built-in referrals plus trigger-condition-action workflows for bonus, segmentation, and player-tagging operations.

Integration: The Engagement Module runs inside the SOFTSWISS Casino Platform and uses its player, game, financial, and segmentation context. Motion adds no-code trigger, condition, and action workflows. A standalone integration, full event schema, reward-state machine, wallet API, workflow retry rules, player-protection evaluation order, and service-level allocation are undisclosed. The signed platform scope should map every campaign action to the exact platform service, operator approval, ledger result, audit record, and rollback path.

Key facts

  • The Engagement Module is built into the SOFTSWISS Casino Platform and includes tournaments, loyalty points, referrals, bonuses, and jackpot campaigns
  • Operators can configure engagement tools by player segment and define referral reward, deposit, and wagering conditions
  • Motion uses triggers, conditions, and actions for Casino Platform workflows including bonus issuance, segmentation, and player tagging

Delivery options

Software License

Delivery model

A built-in engagement and retention module delivered as part of the SOFTSWISS Casino Platform under the operator's license.

Operator license
Operator
Merchant of record
Unknown
Player data controller
Unknown

Included

  • + Tournaments, loyalty points, referrals, bonuses, jackpots, gifts, and promotion workflows
  • + Granular player segmentation
  • + Operator configuration in the Casino Platform back office
  • + Trigger-condition-action automation through Motion where enabled
  • + Use of Casino Platform player, game, and financial context

Not included

  • ! A standalone engagement product independent of the SOFTSWISS Casino Platform
  • ! A SOFTSWISS-hosted operator license on the current platform route
  • ! A universal merchant-of-record, data-controller, processor, hosting, or subprocessor allocation
  • ! Reward funding, bonus liability, wallet posting, expiry, reversal, tax, and reconciliation unless assigned in the contract
  • ! Automatic proof of self-exclusion, cooling-off, age, consent, affordability, vulnerability, or market-rule enforcement
  • ! Guaranteed acquisition, retention, ARPU, wagering, deposit, or traffic outcomes
Best for: Operators adopting the SOFTSWISS Casino Platform and wanting engagement workflows to use the same player, game, segmentation, bonus, and financial context.

Strengths

  • + The engagement feature set has a defined position inside the operator back office.
  • + The operator can configure mechanics against granular player segments.
  • + Current product updates expose referral-condition and no-code workflow concepts rather than only broad gamification language.

What to verify in procurement

  • ! The module is tied to the SOFTSWISS Casino Platform. It should not be compared as a neutral standalone engagement SaaS without a separate current product route.
  • ! PAM, payments, games, bonuses, engagement, and reporting span multiple services. The order form must identify exactly which services and entities support each engagement action.
  • ! Operator-configured does not mean operator-controlled at every failure point. Require workflow permissions, approval gates, change logs, idempotency, retries, rollback, emergency stop, and reconciliation exports.
  • ! Merchant-of-record and player-data roles vary by deployment. The DPA must name the contractor, controller and processor roles, hosting, subprocessors, retention, and deletion duties.
  • ! Do not use SOFTSWISS traffic, uptime, adoption, award, satisfaction, or outcome figures as expected deployment results.

Questions about SOFTSWISS

Product, delivery, and company details that affect an operator order.

Which charges belong in a SOFTSWISS platform quote?

Separate Casino Platform setup and recurring charges from PAM migration, game aggregation, payments, third-party content, support, and market-specific certification. The signed schedule also needs minimum commitments, any revenue-share base, pass-through costs, change work, and exit assistance; these terms are not fixed across SOFTSWISS deployments.

Does one SOFTSWISS permission cover every regulated market?

No. Stable Aggregator Limited holds Malta B2B Critical Supply license MGA/B2B/942/2022, but that permission does not approve every SOFTSWISS product or operator market. Each launch needs a schedule connecting the contracting company, licensed supplier, product version, operator entity, domain, content, payments, certificates, and target jurisdiction.

Reference documents6

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