Digitain
Centrivo is Digitain's first-party iGaming platform for casino and sportsbook operators. It combines brand, player, bonus, risk, game, lobby, reporting, CMS, and account tools around one account and wallet.
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Digitain is an active multi-entity supplier brand. DIGITAIN LLC operates digitain.com as the Armenian website controller under registration 286.110.811416 and uses 15/3 Admiral Isakov Avenue as its current address. Digitain (MT) Limited holds current UK and Malta supply permissions and uses Digitain as an active UK trading name. The ownership link between the Armenian and Maltese entities and a universal contracting seller remain undisclosed.
Buyer decision brief
Use this summary to decide whether the offer belongs on your shortlist and which terms need a written answer.
Fit and use case
Editorial fitOperators that want one account and operating platform across casino and sportsbook products.
Primary offer: Centrivo Platform · 4 additional offers below
Primary offer delivery
- Turnkey
Integration boundary: Operators can take the platform as a full turnkey stack or connect selected Digitain products through APIs.
Critical contract questions
Start with unresolved terms, negotiated terms, and dependencies that need a named owner.
Resolve before shortlist
No usable standard answer is available on the public terms.
8 of 17 shown- Merchant and player-data rolesNot disclosed
- Centrivo Platform · Operating responsibilities
- Centrivo PAM reliabilityNot disclosed
- Centrivo PAM · Operations and service
- Merchant and player-data rolesNot disclosed
- Digitain Sportsbook · Operating responsibilities
- Paydrom contracting entityNot disclosed
- Paydrom Payment Gateway · Contract and supplier
- Implementation timetableNot disclosed
- Centrivo Platform · Implementation
- PAM bundle chargesNot disclosed
- Centrivo PAM · Commercial terms
- Implementation timetableNot disclosed
- Digitain Sportsbook · Implementation
- Settlement and reconciliationNot disclosed
- Paydrom Payment Gateway · Operations and service
Next buyer step
Ask Digitain to resolve “Merchant and player-data roles” and “Centrivo PAM reliability” before moving Centrivo Platform to a commercial shortlist. Then compare the answer with the complete product record below.
Confirm every selected term in the proposal and signed order. No price, market approval, availability, or contracting entity is implied unless it is stated above.
What this provider offers
5 offerings- OfferingCentrivo PlatformTypePlatform · Multi ProductOwnership and packagingFirst Party · Standalone and BundledDeliveryTurnkeyCompare in
- iGaming Platform Providers · Technology Owner
- Casino Platform Providers · Technology Owner
- Turnkey Casino Platform Providers · Technology Owner
- OfferingCentrivo PAMTypePAM · Multi ProductOwnership and packagingFirst Party · Bundle OnlyDeliverySee integration detailsCompare in
- iGaming PAM Providers · Technology Owner
- OfferingDigitain SportsbookTypePlatform · SportsbookOwnership and packagingFirst Party · Standalone and BundledDeliveryAPI, TurnkeyCompare in
- Sportsbook Platform Providers · Technology Owner
- Turnkey Sportsbook Platform Providers · Technology Owner
- OfferingPaydrom Payment GatewayTypePayments · Multi ProductOwnership and packagingFirst Party · Standalone and BundledDeliveryAPICompare in
- iGaming Payment Providers · Technology Owner
- TypeGamification · Multi ProductOwnership and packagingFirst Party · Bundle OnlyDeliverySoftware LicenseCompare in
- Casino Gamification & Loyalty Software · Technology Owner
Centrivo Platform
Multi ProductFirst PartyAvailability: Standalone and BundledCentrivo is Digitain's first-party iGaming platform for casino and sportsbook operators. It combines brand, player, bonus, risk, game, lobby, reporting, CMS, and account tools around one account and wallet.
Products
Integration: Operators can take the platform as a full turnkey stack or connect selected Digitain products through APIs. Turnkey scope includes sportsbook, casino, payments, sports data, and enterprise tools.
Delivery options
Turnkey
Delivery modelA full Centrivo operator stack with selected casino, sportsbook, payment, data, and enterprise products.
- Operator license
- Operator
- Merchant of record
- Unknown
- Player data controller
- Unknown
Included
- + Centrivo platform
- + PAM
- + Selected sportsbook and casino products
- + Enterprise and support tools
Not included
- ! Operator gambling license
- ! Products outside the signed scope
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Known is usable now. Contract specific changes by order or market. Not disclosed has no usable standard term. Unknown remains unresolved. Outside provider scope is handled by the operator or another supplier.
Contract and supplier
- Seller and licensed supplierContract specific
- The order must identify the Digitain company selling Centrivo and separately name the software owner, licensed supplier, host, invoice issuer, and processor for the target market.
Implementation
- Turnkey stack boundaryContract specific
- Centrivo provides the platform and PAM. Sportsbook, casino, payments, sports data, enterprise tools, and third-party integrations are included only when listed in the signed scope.
- Implementation timetableNot disclosed
- A Centrivo project plan needs dates for PAM and wallet migration, selected-product integration, market certification, acceptance, and production cutover.
Operating responsibilities
- Operator licenseKnown
- The turnkey platform requires the operator's gambling license.
- Merchant and player-data rolesNot disclosed
- A Centrivo order must name the merchant of record and state whether Digitain or the operator controls each player-data purpose in the data-processing schedule.
Operations and service
- Product ownership boundaryKnown
- Digitain owns Centrivo and its PAM. The casino aggregation API is a separate Relum product and must not be treated as Digitain-owned platform IP.
- Service levels and incident ownershipNot disclosed
- The Centrivo agreement needs uptime and recovery targets plus response ownership and escalation paths across the PAM, selected Digitain products, and third-party integrations.
Commercial terms
- Platform and selected-product chargesNot disclosed
- License, implementation, minimum, revenue-share, data, payment, and third-party pass-through fees are not established.
Market and approval scope
- Entity and product approvalContract specific
- The contracting company, licensed supplier, platform configuration, selected products, and operator permissions must be confirmed for every launch market.
Exit and portability
- Player, wallet, and platform portabilityNot disclosed
- A Centrivo exit schedule needs to define player and wallet export formats, balance reconciliation, PAM and back-office configuration handover, migration assistance, retained-record periods, and access after termination.
What to verify in procurement
- ! Relum supplies the casino aggregation API. This module does not assign that aggregation product to Digitain as first-party IP.
- ! Market coverage depends on the specific Digitain group licensee and certified product used in the agreement.
Centrivo PAM
Multi ProductFirst PartyAvailability: Bundle OnlyCentrivo includes first-party player management, one account and wallet, brand controls, bonus management, risk tools, and reporting, with separate PAM certifications.
Products
Integration: The PAM is deployed as the core of the Centrivo platform. Standalone contracting is undisclosed.
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Contract and supplier
- Centrivo PAM bundleContract specific
- Centrivo PAM is a bundled account and wallet core. The order must name the Digitain seller, operator entities, platform edition, brands, connected verticals, and the player, wallet, bonus, risk, and reporting functions included.
Implementation
- Centrivo core cutoverContract specific
- Define account, balance, bonus, limit, KYC, exclusion, risk, and history migration; currency precision; reconciliation; interface testing; parallel-run controls; rollback thresholds; and acceptance for the Centrivo PAM deployment.
Operating responsibilities
- PAM control allocationContract specific
- Assign ownership of customer records, wallet entries, bonus liability, brand rules, KYC decisions, player risk, safer-gambling interventions, connected payment methods, regulatory reports, and access administration.
Operations and service
- Centrivo PAM reliabilityNot disclosed
- Fixed PAM uptime, transaction latency, recovery objectives, support coverage, incident notice, maintenance limits, release notice, reconciliation intervals, and service-credit terms are not disclosed.
Commercial terms
- PAM bundle chargesNot disclosed
- Implementation, migration, hosting, active accounts, wallet transactions, brands, environments, reporting, support, customization, and regulatory-change fees require the Centrivo commercial schedule.
Market and approval scope
- Certified PAM deploymentContract specific
- Attach the exact Digitain entity, operator license, brand, domain, jurisdiction, PAM version, certification, currencies, KYC rules, player limits, reporting outputs, and permitted connected products for every launch.
Exit and portability
- Centrivo account portabilityNot disclosed
- Specify exports for accounts, balances, bonuses, KYC, exclusions, consent, transactions, betting history, risk decisions, and audit logs, with reconciliation, format definitions, transition assistance, retention, deletion proof, and shutdown timing.
What to verify in procurement
- ! Treat this as a bundled Centrivo capability unless Digitain documents a standalone PAM contract.
Digitain Sportsbook
SportsbookFirst PartyAvailability: Standalone and BundledDigitain owns its sportsbook product and supplies it through API and turnkey routes. The platform includes betting markets, risk and margin tools, live score, mobile delivery, and integrations with Centrivo.
Products
Integration: Existing operators can integrate the sportsbook through Digitain APIs. New operations can take it with Centrivo and other selected products as a turnkey sportsbook.
Delivery options
API
Delivery modelSportsbook integration into an operator's existing platform and account stack.
- Operator license
- Operator
- Merchant of record
- Unknown
- Player data controller
- Unknown
Included
- + Sportsbook API
- + Betting engine
- + Risk and margin tools
- + Integration support
Not included
- ! Operator PAM
- ! Operator gambling license
Turnkey
Delivery modelA full sportsbook operation built on Centrivo with payments, compliance, data, and selected enterprise tools.
- Operator license
- Operator
- Merchant of record
- Unknown
- Player data controller
- Unknown
Included
- + Sportsbook
- + Centrivo PAM
- + Payments and compliance integrations
- + Selected data and enterprise tools
Not included
- ! Operator gambling license
- ! Products outside the signed scope
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Contract and supplier
- Seller and licensed supplierContract specific
- The order must identify the Digitain company selling the sportsbook and separately name the engine owner, licensed supplier, host, feed providers, and processor for the market.
Implementation
- Deployment routeKnown
- The sportsbook can connect to an existing account stack through APIs or run with Centrivo, payments, compliance, data, and selected enterprise tools in a turnkey build.
- Implementation timetableNot disclosed
- No standard API integration, testing, retail rollout, or production-launch timetable is established.
Operating responsibilities
- Operator licenseKnown
- Both the API and turnkey routes require the operator's gambling license.
- Merchant and player-data rolesNot disclosed
- Merchant-of-record and player-data-controller responsibilities must be assigned for both delivery routes.
Operations and service
- Sportsbook operating boundaryContract specific
- The product includes the betting engine and risk and margin tools. The order must list feeds, trading, settlement, operator controls, retail support, and managed services included in the deployment.
- Feed rights, liability, and service levelsNot disclosed
- Feed provenance and rights, trading-loss allocation, availability, recovery, and support commitments are not established.
Commercial terms
- Sportsbook and data chargesNot disclosed
- A Digitain Sportsbook quote needs separate prices for the engine license, setup, data feeds, managed trading, retail support, minimum commitments, and revenue share.
Market and approval scope
- Entity, product, channel, and feed approvalContract specific
- The licensed supplier, sportsbook configuration, feed rights, online or retail channel, and operator permissions must be confirmed per market.
Exit and portability
- Bet, player, and configuration portabilityNot disclosed
- A Digitain Sportsbook exit schedule needs to define bet, player, and wallet export schemas; sportsbook and Centrivo configuration handover where applicable; reconciliation and retention periods; migration support; and post-termination access.
What to verify in procurement
- ! Event and market totals can change with the contracted feed and product configuration.
Paydrom Payment Gateway
Multi ProductFirst PartyAvailability: Standalone and BundledPaydrom is Digitain's payment-gateway module for payment account and transaction management, cashier delivery, risk controls, and business reporting. The gateway connects payment services; it is not a universal acquiring, merchant-account, or settlement provider.
Products
Integration: Paydrom can form part of the Centrivo turnkey stack. It also connects through Digitain's gateway and cashier APIs.
Delivery options
API
Delivery modelPayment gateway or cashier API integrated with the operator's platform.
- Operator license
- Operator
- Merchant of record
- Operator
- Player data controller
- Shared
Included
- + Gateway or cashier API
- + Transaction controls
- + Risk and reporting tools
Not included
- ! Operator gambling license
- ! Market-specific acquiring terms
Procurement record
Current product boundaries and the terms that still have to be fixed in the signed order or service agreement.
Contract and supplier
- Paydrom contracting entityNot disclosed
- The order must name the Digitain company supplying Paydrom, issuing the invoice, supporting the integration, and accepting contractual responsibility for the gateway.
- Merchant and financial-service chainContract specific
- The operator remains the gambling merchant. The signed route must identify every PSP, acquirer, wallet, bank, settlement party, payment-method owner, and regulated financial-service role connected through Paydrom.
Implementation
- Gateway and cashier integrationKnown
- Paydrom can be integrated through the full gateway API or the cashier API and can also be included inside a Centrivo deployment. The selected route must define token, callback, retry, reconciliation, and sandbox behavior.
Operating responsibilities
- Payment, fraud, and data dutiesContract specific
- The order must allocate payment approval, fraud review, KYC or AML dependencies, chargebacks, refunds, customer support, PCI scope, personal-data roles, subprocessors, breach response, and retained payment records.
Operations and service
- Settlement and reconciliationNot disclosed
- Settlement accounts, currencies, cutoffs, funding, payout timing, reserve handling, reconciliation files, exception ownership, and report-to-bank matching are not defined as universal Paydrom terms.
- Payment-route availabilityContract specific
- The deployable methods, transaction directions, limits, currencies, countries, maintenance windows, support coverage, and fallback routes depend on the approved operator configuration and connected financial providers.
Commercial terms
- Gateway and pass-through pricingNot disclosed
- Setup, recurring, transaction, payout, refund, chargeback, currency-conversion, minimum, reserve, connected-provider, support, and termination charges are not available as one public Paydrom tariff.
Market and approval scope
- Merchant and method approvalContract specific
- Availability must be approved for the named operator entity, owners, gambling licenses, domains, products, customer countries, currencies, methods, transaction types, and risk profile. A gateway connection alone does not supply market access.
Exit and portability
- Transaction portability and closureNot disclosed
- Transaction, token, dispute, and reconciliation exports; pending payment handling; reserve release; credential closure; migration support; data deletion; and post-termination access must be fixed in the order and financial-provider schedules.
What to verify in procurement
- ! Acquiring entities, gambling MCC coverage, reserves, and settlement terms are contract-specific by market.
Digitain Centrivo Promotion and Gamification Tools
Multi ProductFirst PartyAvailability: Bundle OnlyDigitain's Centrivo stack combines bonus, promotion, CRM, and gamification controls across Centrivo Universal, Centrivo Dynamics, and Centrivo CRM. It includes trigger-based and reusable campaigns, cross-product rewards, segmentation, dynamic bonus rules, automatic player exclusion, dashboards, and the Booster promotional mechanic.
These are platform functions, not a separate neutral gamification service. The operator defines audiences, campaign terms, permitted reward types, limits, funding, and player-protection rules. The production event schema, wallet ledger, reward reversal flow, product DPA, and exact feature parity across Centrivo editions are contract-specific.
Products
Integration: The tools are delivered inside the Centrivo platform and CRM environment. Player-profile, activity, behavior, deposit, transaction, campaign, and communication data feed its segmentation and rules. The production API, event ordering, idempotency, wallet posting, bonus-state transitions, reward expiry, suppression precedence, and failure recovery are contract-specific. The contract and technical schedule should identify the Centrivo edition, enabled modules, event fields, channels, reward systems, permissions, audit records, environments, versioning, and data roles.
Key facts
- Bonus management, configurable automation, and player management are currently presented inside Centrivo Universal and Centrivo Dynamics
- Centrivo supports trigger-based and campaign-based promotions, cross-product and multi-bonus support, cashback, promo codes, referrals, casino rewards, sportsbook rewards, and acquisition bonuses
- Centrivo CRM uses player profile, preference, activity, behavior, frequency, transaction, and deposit data for segmentation and dynamic bonus rules
Delivery options
Software License
Delivery modelA promotion, bonus, CRM, and gamification layer delivered as part of a contracted Centrivo platform deployment.
- Operator license
- Operator
- Merchant of record
- Operator
- Player data controller
- Unknown
Included
- + Trigger-based, reusable, and segmented campaigns
- + Casino, sportsbook, acquisition, cross-product, cashback, referral, and promo-code bonus configurations
- + Player-data segmentation, campaign automation, dashboards, and reporting
- + Booster promotional campaigns and configured prize allocations
- + Role controls, action logging, and sensitive-data masking in Centrivo CRM
Not included
- ! A B2C operator license or automatic regulatory approval for any bonus or promotion
- ! A standalone gamification service independent of Centrivo
- ! Operator reward funding, bonus liability, promotion terms, wallet reconciliation, tax, or player disputes
- ! Booster RNG certification, certificate scope, version, test lab, or approved markets
- ! Proof that automatic exclusion covers every self-exclusion, cooling-off, age, consent, vulnerability, market, product, and communication restriction
- ! A standard product DPA, controller and processor allocation, complete subprocessor list, data-residency map, or deletion schedule
Strengths
- + The product has concrete trigger, segment, campaign, bonus, and reporting functions.
- + Casino, sportsbook, acquisition, and cross-product reward categories are explicitly separated.
- + Centrivo CRM includes automatic player exclusion, roles, action logs, and sensitive-data masking.
What to verify in procurement
- ! Centrivo Universal, Dynamics, and CRM overlap but may not have identical features, versions, integrations, or commercial packaging. Require an edition-specific feature schedule.
- ! Responsible-gambling exclusions must take precedence before every message, offer, reward, and wallet action. Make suppression timing a release-blocking acceptance test.
- ! Booster's RNG certification remains unresolved without the certificate, lab, tested build, algorithm, expiration date, jurisdictions, and prize-allocation scope.
- ! Reward types do not define reward accounting. Put funding, limits, issuance, wagering, expiry, reversal, reconciliation, dispute handling, and audit ownership in the contract.
- ! The contract must define the production event schema, DPA, processor chain, hosting locations, retention, deletion, and export process.
- ! Do not use acquisition, retention, engagement, or campaign-efficiency figures as expected results. Use operator-owned measurement and holdouts.
Reference documents7
Key public documents supporting the company identity, primary offer, delivery route, and highest-priority questions above.
- DocumentGambling Commission — gamblingcommission.gov.uk / detail / 63601
- DocumentGambling Commission — gamblingcommission.gov.uk / trading names / 63601
- DocumentMalta Gaming Authority — authorisation.mga.org.mt / verification
- DocumentDigitain — digitain.com / platform
- DocumentDigitain — digitain.com / solutions
- DocumentDigitain — digitain.com / about us
- DocumentDigitain — digitain.com / licenses and certifications
