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Trustly

Product sources reviewedIdentity not reviewed

Trustly is a regulated payment institution that directly provides account-to-account payment services. Its gaming offer covers deposits, payouts, Pay N Play onboarding, account verification, affordability checks, and settlement through local bank and instant-payment rails.

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Provider facts
Record typecompany
Identity checknot separately reviewed
Websitewww.trustly.com
Product review2026-07-13
Review due2027-01-13
Main hubiGaming Payment Providers
These modules are our normalized view of the provider's current products and services. A vendor source confirms what the company publishes; it does not independently prove performance, availability in every market, or contract terms. Claim status and unresolved responsibilities stay visible below.

Gaming Pay by Bank

Multi ProductFirst PartyAvailability: Standalone

Trustly is a regulated payment institution that directly provides account-to-account payment services. Its gaming offer covers deposits, payouts, Pay N Play onboarding, account verification, affordability checks, and settlement through local bank and instant-payment rails.

Trustly is not a card acquirer or a payment orchestration layer for third-party PSPs. It supplies its own Pay by Bank method and associated data services to gaming operators.

Products in this module
Deposit: Direct bank account deposits into the operator cashier with identity and account verification options.
Payout: Direct bank payouts with smart routing across supported European payment schemes.
Pay N Play: Combined onboarding, account identification, login, KYC support, and deposit flow for supported gaming markets.
Data Services: Open banking data for name and IBAN verification, affordability checks, sanctions screening, and player onboarding support.

Integration: Gaming operators connect to Trustly through one API for supported deposit, payout, onboarding, and data flows. Trustly processes and settles the bank payment through its regulated network.

Delivery options

API
Delivery model

Direct Pay by Bank integration for gaming deposits, payouts, and optional onboarding and data services.

Operator license
Operator
Merchant of record
Unknown
Player data controller
Unknown

Included

  • + Bank account deposits
  • + Bank account payouts
  • + Payment initiation and settlement
  • + Optional account verification and gaming onboarding flows

Not included

  • ! Card acquiring
  • ! Gambling license
  • ! Universal merchant acceptance
  • ! Publicly fixed settlement or reserve terms
Best for: Licensed European casino and sportsbook operators that want direct bank deposits, fast payouts, and open banking onboarding without adding another card rail.
Strengths
  • + The Swedish regulator lists the company as an active payment institution with the permissions needed for its account-to-account services.
  • + The gaming product page clearly documents direct deposit, payout, settlement, and Pay N Play functions.
What to verify in procurement
  • ! In February 2022, Finansinspektionen issued Trustly a warning and SEK 130 million fine for serious AML deficiencies in its gambling business and ordered remediation. The current register still lists Trustly as active, but operators should request evidence of how the 2022 order was addressed and review current gambling AML controls rather than treating active status as evidence that the historical issue is resolved.
  • ! Country coverage differs by product, and Pay N Play is available in fewer markets than basic deposit and payout services.
  • ! Merchant approval, settlement schedules, limits, reserves, accepted gambling licenses, and exact data controller allocation require contract review.
Module reviewed 2026-07-13Source labels and methodology
  • FinansinspektionenRegulatorchecked 2026-07-13Swedish regulator register lists Trustly Group AB, registration number 556754-8655, as an active payment institution with payment initiation, account information, money remittance, and payment transaction permissions.
  • FinansinspektionenRegulatorchecked 2026-07-13In February 2022, the Swedish regulator warned Trustly Group AB, imposed a SEK 130 million administrative fine, and ordered remediation after finding serious AML deficiencies in the gambling business. The regulator also said at the time that it had no reason to assume the identified violations would recur; the current company register continues to list Trustly as active.
  • TrustlyVendorchecked 2026-07-13Current privacy notice confirms the legal name, company number, Swedish payment institution status, and Trustly's controller role for data covered by the notice.
  • TrustlyVendorchecked 2026-07-13Current gaming page documents direct bank deposits, payouts, Pay N Play, open banking data services, settlement, and European gaming coverage.
  • TrustlyVendorchecked 2026-07-13Official product announcement documents the current Pay N Play model that combines bank payment, onboarding, identification, and operator data sharing.

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