Rdentify Group
Source reviewCustomer-support and AI group whose current Connect service claims Daysi-powered responsible-gambling monitoring; standalone availability of the former Protect product is unverified.
The old unverified draft remains withheld. Where a normalized research record exists, the checked scope, unresolved questions, and source trail appear below without implying eligibility or a recommendation.
- Entity type
- brand
- Provider lifecycle
- active
- Identity check
- partially verified
- Identity reviewed
- 2026-07-13
- Profile reviewed
- 2026-07-13
Rdentify Limited, company 12149543, is an active UK company historically identified as the owner of the former Rdentify website. Current Daysi legal pages say Daysi is operated by Rdentify Ltd, but publish no company number or registered address and therefore do not unambiguously map that name to company 12149543. The current Group and Connect sites still do not identify the company that owns the monitoring technology, contracts and invoices for the Gibraltar-based managed service, or carries its liability.
Daysi-Powered Responsible Gambling Monitoring and Historical Rdentify Protect Research Record
ResearchingMulti ProductUnknownAvailability: Bundle OnlyRdentify's current public offer consists of Daysi AI and Rdentify Connect. Protect, Telemate and the former responsible-gambling interaction bot are absent from the current Group navigation, and their former apex product and demo routes now return the new site's not-found state.
The current Rdentify Connect iGaming page nevertheless states that its managed agents handle self-exclusion, deposit-limit and safeguarding queries and that Daysi monitors every interaction in real time, flags responsible-gambling triggers, tracks KYC-process adherence and supplies audit-ready reporting. This establishes a current bundled responsible-gambling claim, not a verified standalone Protect product.
Daysi now publishes generic privacy, DPA and terms pages that name Rdentify Ltd and define a customer-controller and Daysi-processor relationship for conversation data. They do not identify the company by registration number or address, map Connect to that entity, publish the actual subprocessors or exact retention, or document the responsible-gambling inputs, model, thresholds and special-category-data handling. No public migration statement connects Protect, Telemate or the 2023 API to Daysi, and no named current Daysi responsible-gambling deployment was found.
Integration evidence: Historical documentation describes API-key authentication, a JavaScript SDK, customer identifiers, configurable bots, interaction endpoints, transcripts, evaluation fields, and webhooks. A buyer must not treat those pages as current implementation documentation without a supported environment, versioned specification, named product owner and contracting entity, security pack, executed service-specific DPA, data-flow diagram, model documentation, service level, incident process, exact retention schedule, named subprocessors, test plan, and current gambling reference.
- Current Brand Boundary
The current Rdentify Group homepage leads with Daysi AI and Rdentify Connect and does not list Protect or Telemate, while the separate Connect iGaming page describes Daysi-powered responsible-gambling monitoring inside the managed service
Current public Group homepage only; private offers or legacy customer deployments cannot be ruled out
- Independently Checked2026-07-13
- Historical Rg Scope
A dated trade interview and legacy documentation describe Protect conversation analysis, a responsible-gambling interaction bot, Telemate voice analysis, API and SDK integration, transcripts, evaluation data, and webhooks
Historical published scope only; not evidence of a current maintained product or supported integration
- Vendor Reported2026-07-13
- Current Availability
Current sale, support, ownership, model maintenance, production availability, and commercial terms for Protect and Telemate are unverified
Current public sources
- Unresolved2026-07-13
- Legal And Contracting Boundary
Rdentify Limited is an active UK company and current Daysi pages name an unidentified Rdentify Ltd as operator, but the public material does not establish that they are the same company or identify the contracting and invoicing entity for Connect
Public brand-to-entity and contracting map; Manchester is a registered office, not a verified Group headquarters
- Unresolved2026-07-13
- Privacy Boundary
Current Daysi privacy and DPA pages define broad customer-controller and Daysi-processor roles for conversation data, but do not identify the legal entity, actual subprocessors, exact retention, responsible-gambling and special-category-data scope, model-training use, or Connect-specific allocation
Current product processing for Daysi, Connect, Protect, Telemate, bots, transcripts, and evaluation data
- Unresolved2026-07-13
- Homepage Metrics Boundary
The current homepage contains explicitly placeholder interface and leadership content, so displayed volumes, scores, rates, testimonials, and performance figures are not used as operating facts
Current public homepage
- Independently Checked2026-07-13
Documented delivery scope
Rdentify Connect managed player support with a vendor-described Daysi monitoring layer for responsible-gambling triggers and support-process reporting.
- Operator license
- Operator
- Merchant of record
- Unknown
- Player data controller
- Unknown
Included
- + Managed handling of self-exclusion, deposit-limit and safeguarding queries where included in the engagement
- + Vendor-described real-time monitoring of Connect interactions by Daysi
- + Vendor-described responsible-gambling trigger flagging, KYC-process tracking and reporting
Not included
- ! Verified standalone availability of Rdentify Protect, Telemate or the historical interaction bot
- ! A named contracting, invoicing, technology-owning or data-processing entity
- ! An executed Connect-specific DPA, actual subprocessor schedule, hosting location, exact retention rule, special-category-data treatment or model-training boundary
- ! Published model inputs, thresholds, validation results, false-positive and false-negative results or change controls
- ! A named current Daysi responsible-gambling deployment or independently verified outcome
- ! The operator's player-risk decision, customer action, limits, account controls, self-exclusion record and regulatory responsibility
Historically documented API, SDK, bot, and webhook integration whose current production support and commercial availability are unverified.
- Operator license
- Operator
- Merchant of record
- Unknown
- Player data controller
- Unknown
Included
- + Historical documentation for customer identifiers, bot interactions, evaluation data, transcripts, and webhooks
- + Historical interview descriptions of Protect, a responsible-gambling interaction bot, and Telemate
Not included
- ! A verified current contracting entity, product owner, supported version, or production environment
- ! A verified current model, channel set, accuracy result, validation report, or model-change process
- ! A Protect-specific DPA, controller and processor allocation, actual subprocessor list, exact retention schedule, or training-data boundary
- ! A current price, service level, implementation commitment, gambling reference, or support path
- ! Operator decisions, player contact, account controls, self-exclusion, or verified harm-reduction outcomes
- ! Accessible dated interview coverage and documentation are not proof that Protect, the responsible-gambling interaction bot, or Telemate is currently sold, maintained, supported, or deployable.
- ! The current Group homepage omits the historical RG products, and the former Protect product page, responsible-gambling article, and request-a-demo routes return not found.
- ! The current Connect iGaming page makes an explicit responsible-gambling claim, but it is a bundled vendor description rather than evidence of standalone software, model performance, regulatory approval, or a named deployment.
- ! Current Daysi legal pages say the service is operated by Rdentify Ltd, but omit a company number and registered address. They do not prove that the operator is UK company 12149543 or identify the current Connect contractor, invoice entity, technology owner, or liability boundary.
- ! The Daysi privacy notice and DPA define generic controller and processor roles but not the actual subprocessors, exact hosting and retention, responsible-gambling and special-category-data treatment, model-training use, security certification, or Connect incident commitment. Legacy Protect API material is not covered by a verified current contract.
- ! Do not use any homepage volumes, rates, scores, testimonials, or performance figures as facts because the current page contains explicitly placeholder UI and leadership content.
- ! Require current model purpose, training and validation population, supported languages and channels, false-positive and false-negative results, human-review rules, change control, audit logs, and operator-action ownership.
- Rdentify GroupVendorchecked 2026-07-13— The current Group homepage presents Daysi AI and Rdentify Connect as the two current offers and does not name Protect, Telemate, or the former interaction bot. It includes generic conversation-intelligence and risk-marker language, while the separate current Connect iGaming page makes the explicit responsible-gambling claim. Homepage dashboard values and placeholder-style leadership content are not used as operating facts.
- Rdentify ConnectVendorchecked 2026-07-13— The current iGaming service page describes managed support for self-exclusion, deposit limits and safeguarding queries and states that Daysi monitors every interaction in real time, flags responsible-gambling triggers, tracks KYC-process adherence and supplies audit-ready reporting. This verifies a current bundled vendor claim, not standalone Protect availability, model performance, regulatory approval, data roles or a named deployment.
- Rdentify ConnectVendorchecked 2026-07-13— The current page describes a live unnamed iGaming client operation and reports one week of support metrics for April 27 to May 3, 2026. It supports current managed-service activity but does not identify the client, prove that Daysi responsible-gambling monitoring was deployed, or validate the reported outcomes independently.
- DaysiVendorchecked 2026-07-13— The current privacy notice, last updated March 5, 2026, says Daysi is operated by Rdentify Ltd. It treats that company as controller for website and platform data and treats the customer as controller and Daysi as processor for chatbot conversation data. It gives no company number or registered address, and uses only generic retention, service-provider, transfer, and security language.
- DaysiVendorchecked 2026-07-13— The current DPA, last updated March 5, 2026, is between a customer and Daysi operated by Rdentify Ltd. It defines the customer as controller and Daysi as processor and lists broad processing and subprocessor categories, but does not identify the company by number or address, publish the actual subprocessor list, set an exact retention period, or document a responsible-gambling or special-category-data boundary.
- DaysiVendorchecked 2026-07-13— The current route serves terms last updated March 5, 2025. They say Daysi is operated by Rdentify Ltd and choose Gibraltar law, but publish no company number, registered address, Connect relationship, gambling-service schedule, or responsible-gambling responsibility boundary.
- Rdentify ConnectVendorchecked 2026-07-13— The current Connect privacy route serves a generic policy dated January 2025 and a privacy@rdentifyconnect.com contact. It does not identify the legal controller, company number, registered address, Daysi relationship, or managed-service contracting entity.
- Rdentify GroupDirect Checkchecked 2026-07-13— The former Protect product URL currently returns HTTP 404 and renders the current Group site's Page not found state. This is current negative availability evidence, not a source for historical product functionality and not proof that every private or legacy deployment has ended.
- iGaming FutureTrade Presschecked 2026-07-13— The dated 2023 interview quotes Rdentify representatives describing Protect across chat, email, bots and telephone conversations, Telemate transcript summaries, and a separate responsible-gambling interaction bot. It preserves historical vendor claims through a third-party publication; it does not prove current product availability, support, model scope, or outcomes.
- Rdentify GroupDirect Checkchecked 2026-07-13— The former 2023 responsible-gambling article URL currently returns not found. It is retained only as current negative availability evidence, not as the source for historical product functionality.
- Rdentify DocsVendorchecked 2026-07-13— The accessible documentation, carrying a 2023 copyright, describes an API, JavaScript SDK, webhooks, configurable bots, customer identifiers, and a Responsible Gambling interaction example. Accessibility does not establish that the documentation is maintained, production-supported, or attached to a currently sold Protect service.
- Rdentify DocsVendorchecked 2026-07-13— The legacy interaction reference includes customer IDs, an RG interaction type, evaluation data, transcripts and webhook-oriented workflow fields. It does not publish current support, security, retention, model, hosting, subprocessor, or controller terms.
- Rdentify GroupDirect Checkchecked 2026-07-13— The former apex privacy-policy URL currently returns not found. Separate current Daysi privacy and DPA pages are recorded in this profile; this dead legacy route must not be cited as proof that those pages are absent or as evidence of the current Group and Connect contracting entity.
- UK Companies HouseFilingchecked 2026-07-13— The register shows Rdentify Limited, company 12149543, as an active UK private company with a Manchester registered office. The reviewed current Group homepage does not identify that company as the universal owner or contracting entity for the Gibraltar-facing brand or its external products.
- UK Companies HouseFilingchecked 2026-07-13— The official filing history shows a confirmation statement made on March 23, 2026 and filed on April 29, 2026 with no updates. This confirms that Rdentify Limited remains active, not that it contracts the current Gibraltar-facing Group, Connect or Daysi services.
- RdentifyDirect Checkchecked 2026-07-13— The former request-a-demo route currently returns a not-found response. This is a current availability warning, not proof that every private or legacy deployment has ended.
Category review
Placement labels record editorial review state only. They do not make this research profile eligible for a comparison.
Role: service provider
The current Connect offer supplies current evidence of managed responsible-gambling support and Daysi-powered interaction monitoring, and Daysi now publishes a generic DPA. The accountable contracting entity, Connect-specific data boundary, actual subprocessors and retention, model governance and named responsible-gambling deployment remain unresolved. Rdentify is an active research candidate, not a verified procurement option.
Role: service provider
A current Connect page states that managed agents handle safeguarding workflows and that Daysi flags responsible-gambling triggers across monitored interactions. The capability is presented only as a bundled vendor claim; standalone Protect continuity, exact inputs, operator controls, model evidence, responsible-gambling-specific data terms, the supplier entity and a named current deployment remain unverified.